Top Buzz Trends
No Result
View All Result
  • Netflix
  • Gaming
  • Tech
  • Amazon Prime
  • HBO Max
  • Disney+
  • More
    • Entertainment
    • Celebrity News
    • Movies
    • TV Shows
    • Paramount+
    • Hulu
    • Apple TV
    • Google TV
  • Netflix
  • Gaming
  • Tech
  • Amazon Prime
  • HBO Max
  • Disney+
  • More
    • Entertainment
    • Celebrity News
    • Movies
    • TV Shows
    • Paramount+
    • Hulu
    • Apple TV
    • Google TV
No Result
View All Result
Top Buzz Trends
  • Netflix
  • Gaming
  • Tech
  • Amazon Prime
  • HBO Max
  • Disney+
  • More
Home Tech

Back up the Tesco website and app after a hacking attempt

by BBC News
October 25, 2021
in Tech
Reading Time: 8 mins read
0

The Tesco website and app are now up and running again, following a service outage that began on Saturday.

The retail giant’s services had stalled after what Tesco said were attempts to “interfere with our systems”.

The possible attack on Britain’s largest supermarket began with shoppers unable to order goods and track deliveries.

Tesco initially claimed there was “a problem,” but in an update on Sunday it claimed there had been a deliberate outage.

The supermarket then confirmed the Twitter that the website and grocery app were up and running again, but was temporarily using a “virtual waiting room” to handle the high volume of traffic.

  • Why does the internet keep breaking down?

Tesco said attempts to compromise its systems were made overnight from Friday to Saturday, but were no longer specific.

According to Downdetector, which monitors website outages, shoppers started reporting issues early on Saturday morning.

The extent of the problem, and whether the problem was nationally or only in certain areas, remained unclear on Sunday evening.

Shoppers complained over the weekend about the lack of information, with many wanting to know how to cancel orders and whether they can get a refund.

On Sunday, a spokesperson for Tesco said: “There is no reason to believe this issue is impacting customer data and we continue to take continuous action to make sure all data remains secure.

“Since yesterday, we have been experiencing outages on our website and our online grocery app.

“An attempt was made to interfere with our systems which caused problems with the search function on the site. We are working hard to fully restore all services and we apologize for the inconvenience.”

Meanwhile, shoppers were looking to change or cancel deliveries or switch to other supermarkets.

Tesco customer Chris Hodgson, who lives in Stoke-on-Trent, told the BBC that the app hadn’t been working properly for “a couple of days”.

He picked up his click-and-collect order on Sunday, but was only able to make half of his weekly shopping before the website went down. “The collection staff member had not been informed of any problems,” Hodgson said. “After I showed him the website, he said it was an unusually quiet day.

“I asked if I could refuse the entire order and was informed that I could refuse only replaced items. I will have to go out again this afternoon. If you have a budget it is annoying, it is an inconvenience.

“Nothing from Tesco, no way to contact them. Really bad from Tesco,” he said.

Image source, Tesco
Image caption, Tesco has opened a free checkout store where customers use the app to choose their groceries and go with them

Another customer, Rebecca, from North Wales, received a delivery of 120 Pepsi drinks on Sunday instead of her order.

“We were supposed to shop for a week this morning,” he told the BBC. “The website was blocked yesterday, so we couldn’t edit or delete it. All we got was 120 cans of Pepsi Max.”

Growing problem

Rebecca, who asked not to use her surname, added: “Yesterday I placed the order over and over again, until the deadline of 11.45 am I didn’t try to call, there must be thousands in the same boat.

“Luckily someone suggested that Asda had delivery slots for today, so I was able to place an order last night (just before the deadline) for enough food for the next few days.”

Tesco initially said Saturday it was “working hard to get things back up and running” and apologized for the inconvenience.

The company’s online sales have increased recently, especially during the lockdown, with the supermarket increasing capacity.

Its latest financial results state that the scale and scale of its online operations are unmatched in the UK, with total sales exceeding £ 6 billion. Tesco claimed to have 6.6 million app users.

Tesco has faced previous attacks. In 2014, around 2,000 customer accounts were deactivated for fear that login data had been compromised and there was also a cyber attack on the supermarket bank branch.

But the problem is becoming more and more common globally. Earlier this year, international meat producer JBS had to close around 25% of its operations. And large swaths of the U.S. fuel supply were shut down after a ransomware attack on Colonial Pipeline.

Few industries have escaped the attention of cybercriminals, with airlines, banks, universities, local authorities, utilities, and tech giants like Microsoft experiencing attacks on their computer systems.

Related topics

  • Companies
  • Tesco
  • Retail
  • Supermarkets

More on this story

  • Why does the internet keep breaking down?

    Published
    12 October
  • Sky Broadband says the online access issues have been resolved

    Published
    August 20

RELATED POSTS

“Euro” is the most searched term on Google of 2021 in the UK

Shares of Chinese social media giant Weibo fall on Hong Kong debut

Ubisoft’s NFTs, called “Digits”, are launched for in-game items

Read More about Tech News here.

This Article is Sourced from BBC News. You can check the original article here: Source

ADVERTISEMENT
ShareTweetShareSend
BBC News

BBC News

Related Posts

Tech

“Euro” is the most searched term on Google of 2021 in the UK

December 8, 2021
Tech

Shares of Chinese social media giant Weibo fall on Hong Kong debut

December 8, 2021
Tech

Ubisoft’s NFTs, called “Digits”, are launched for in-game items

December 8, 2021
Tech

A hacker named Bowser has to pay Nintendo in case of piracy

December 7, 2021
Tech

Vishal Garg: US boss fires 900 employees on Zoom

December 7, 2021
Tech

Rohingya sues Facebook for $ 150 billion for hate speech in Myanmar

December 7, 2021

Popular - Posts

  • New photos leaked from the set of The Witcher season 3

    New photos leaked from the set of The Witcher season 3

    0 shares
    Share 0 Tweet 0
  • Elvis Presley’s family has criticized Baz Luhrmann’s new biography of the singer

    0 shares
    Share 0 Tweet 0
  • WWE 2K22 Patch Notes 1.15 Update Today on June 28, 2022

    0 shares
    Share 0 Tweet 0
  • Trending
  • Comments
  • Latest
Top Buzz Trends

What to Watch on Hulu Right Now: Top TV Shows to Watch This Week – June 25, 2022

June 25, 2022
Top Buzz Trends

What to Watch on Netflix Right Now: Top Movies to Watch This Week – June 25, 2022

June 26, 2022
Kate Middleton appeared in a tight white suit

Kate Middleton appeared in a tight white suit

June 25, 2022
Top Buzz Trends

What to Watch on Paramount+ Right Now: Top TV Shows to Watch This Week – June 25, 2022

June 25, 2022
Top Buzz Trends

What to Watch on Hulu Right Now: Top Movies to Watch This Week – June 25, 2022

Travis Parker fans are in shock after watching the latest news

Travis Parker fans are in shock after watching the latest news

June 29, 2022
Drew Barrymore at the Daytime Emmy Awards

Drew Barrymore at the Daytime Emmy Awards

June 29, 2022
New photos leaked from the set of The Witcher season 3

New photos leaked from the set of The Witcher season 3

June 29, 2022
Britney Spears' father is preparing for a new trial

Britney Spears’ father is preparing for a new trial

June 29, 2022
  • About Us
  • Contact Us
  • Privacy Policy
  • Disclaimer
  • Editorial Policy
  • Terms and Conditions
  • Use Of Cookies

Top Buzz Trends
Top Buzz Trends is not endorsed, moderated, owned by, or affiliated with TopBuzz or any of its partners in any capacity. Top Buzz Trends is an independent news website for Entertainment, Movies, TV Shows, Netflix, Games, and Gadgets, Software, Computers, Smartphones, and more. All promotional material including but not limited to trailers, images, and videos, are all copyrighted to their respective owners. TopBuzz is a registered trademark of ByteDance Ltd.
© 2022 Top Buzz Trends - All Rights Reserved.

No Result
View All Result
  • Netflix
  • Gaming
  • Tech
  • Amazon Prime
  • HBO Max
  • Disney+
  • More
    • Entertainment
    • Celebrity News
    • Movies
    • TV Shows
    • Paramount+
    • Hulu
    • Apple TV
    • Google TV

Top Buzz Trends
Top Buzz Trends is not endorsed, moderated, owned by, or affiliated with TopBuzz or any of its partners in any capacity. Top Buzz Trends is an independent news website for Entertainment, Movies, TV Shows, Netflix, Games, and Gadgets, Software, Computers, Smartphones, and more. All promotional material including but not limited to trailers, images, and videos, are all copyrighted to their respective owners. TopBuzz is a registered trademark of ByteDance Ltd.
© 2022 Top Buzz Trends - All Rights Reserved.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.
Go to mobile version
We use cookies for various purposes including analytics and personalized marketing. By continuing to use the service, you agree to our use of cookies. - Cookie Policy
Protected by Patchstack